Technical Support_.

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Our goal is to keep your fleet operational and we do so with efficiency. Save time by taking advantage of our numerous support services on-line, such as a request for quote, material return request, online order tracking or credit application. Benefit from fast, professional service every time.

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Material Return Request Form, electronic version_.

This form is required for reporting customer problems to QA for warranty claims. All customer correspondence and discrepancy reports can be attached to this form.


 * = required field
CONTACT INFORMATION
Company *
Contact *
Phone *
Fax
Email *

REQUEST INFORMATION
Part Number *
Part Condition *
The following discrepancy was noted upon receipt/inspection of our recent shipment
Delivery/Documents Note *
(MHD-ROCKLAND Release Note #)
Order/Line/Delivery *
Quantity Rejected *
Date of Delivery/Document Note * (MM/DD/YYYY)
Customer PO Number *
Serial Number(s)
(separated by comma)
Please provide a detailed description of the problem and basis for rejection: *
Claim's object *

CUSTOMER CORRESPONDANCE AND DISCREPANCY REPORTS
Max file size is 2mb. Zip files, usual text files and Excel files are accepted.
Choose a file:  

SUBMISSION
Upon receipt of this form, the discrepancy will be researched by our QA Departement's Warranty Group. You will be notified of our findings and will be advised on how to proceed with resolution.
Submitted by *
Date *