This Privacy Policy describes MHD-ROCKLAND’s commitment to protecting the personal information and privacy of the individuals concerned, particularly those who interact with our website and services. MHD-ROCKLAND conducts business exclusively with companies and does not provide services to individual consumers. As a result, the personal information we process consists primarily of business contact details of the employees, representatives, and partners of our customers and suppliers. Personal information may also be collected on a limited basis when our platforms are used, or in the context of recruitment and visits to our facilities.

MHD-ROCKLAND is committed to conducting its activities in compliance with the applicable data-protection laws and regulations in each country where MHD-ROCKLAND operates.

You may contact our Privacy Officer with any questions about this policy or concerns regarding the handling of your personal information by sending an email to: info@mhdrockland.com

Collection of Personal Information

Depending on the services provided and your interactions with our organization, we may collect different types of personal information, including, but not limited to:

• Identification: first name, last name, organization
• Contact details: email address, phone number, and other similar contact information
• Browsing and platform usage: IP address, approximate location, browsing data, pages visited, language used, type of device or browser, and your interactions with our website
• Communications: content of messages, information requests, comments, or documents you send us (by email, online form, or another channel)
• Recruitment: information contained in a résumé, cover letter, or any other document submitted as part of a job application (e.g., education, professional experience, references)
• Visits to our facilities: identification details required for reception, access management, or security purposes (e.g., name, first name, represented company, time of arrival and departure), as well as video surveillance in common areas.

This information may be collected in various ways, including:

• through online or paper forms
• during communications by email, phone, or videoconference
• during visits to our offices or facilities
• through the use of our website

Use of Personal Information

The personal information collected by MHD-ROCKLAND is used solely for the purposes for which it was obtained, namely:

• to respond to requests received through our online forms or other communication channels;
• to facilitate website navigation, improve performance, and tailor content to ensure its relevance;
• to ensure the security of our premises, systems, and employees;
• to review and evaluate applications received as part of our recruitment processes.

MHD-ROCKLAND does not use personal information for purposes other than those described above, except with the explicit consent of the individual concerned or as permitted by law.

Communication

Access to personal information is strictly limited to the employees of our organization whose functional responsibilities require it, as well as to service providers who need such access in the course of performing their duties. All are bound by confidentiality obligations and use this information only for the purposes for which it was collected.

We may also disclose certain personal information to third parties, including:

• technology service providers (application solutions, software, hosting, website maintenance, cloud services, etc.);
• any person or entity when required or permitted by law;
• partners bound to MHD-ROCKLAND by appropriate contractual agreements, including confidentiality clauses (NDAs) or equivalent commitments;
• in exceptional circumstances, when reasonably necessary to maintain, update, or implement data security measures to protect the personal safety of other users or members of the public in case of emergency.

We always limit the disclosure of personal information to what is strictly necessary for service delivery or legal compliance and require our service providers to uphold confidentiality and data protection standards.

Links to Other Websites

For your information and convenience, our website may contain links to other websites or applications operated by organizations we do not control. This Privacy Policy does not apply to those websites or applications, and we encourage you to review their respective privacy statements to stay informed about how they collect and use your personal information.

Data Retention and Protection

MHD-ROCKLAND will retain personal information for as long as necessary to fulfill the purposes for which it was collected. Your personal information is currently hosted in Canada and the United States.

MHD-ROCKLAND uses industry-recognized security measures to protect the confidentiality of the personal information it collects. These measures include, but are not limited to:

• web browser encryption using industry-standard protocols and secure firewalls to prevent unauthorized access;
• strict access control, secure internal facilities, visitor management, and locked storage;
• deployment of firewalls, encryption protocols, and intrusion detection tools, along with regular updates and two-factor authentication, to prevent unauthorized access;
• administrative controls such as security, privacy, and remote-work policies, regular training, risk assessments, and an incident response plan.

Despite the implementation of robust security measures, it is important to recognize that no protection is absolute. We cannot entirely rule out the possibility that personal information could be accessed, obtained, disclosed, altered, or destroyed as a result of a breach of our physical, technical, or administrative safeguards.

Website and Cookies

We use cookies to facilitate your browsing experience and enable certain website features. Please refer to our dedicated Cookies Information page for additional details.

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Rights of Individuals

In accordance with applicable data protection laws, you have the following rights regarding the personal information we hold about you:

• Right of access: to obtain confirmation as to whether we process your personal information and to receive a copy of it.
• Right to rectification: to request the correction of any incomplete or inaccurate information.
• Right to erasure: to request the deletion, anonymization, or de-indexing of your personal information in situations provided for by law.
• Right to data portability: to obtain your information in a structured and readable format or to request its transfer to another organization, where applicable.
• Right to withdraw consent: to withdraw your consent to the use or disclosure of your personal information, subject to processing necessary for service delivery or compliance with our legal obligations.

To exercise your rights or for any questions regarding your personal information, you may contact the Privacy Officer using the contact information provided at the beginning of this Policy.

Changes to This Policy

If we choose to modify this Privacy Policy, we will post the changes here. Please check this page periodically to ensure that you are satisfied with any updates.